Pour les clients en France, veuillez vous référer aux Conditions générales d'utilisation et de vente ici.

Please note the terms below specifically apply to users/customers outside of France.

RIGHT OF WITHDRAWAL / RETURN POLICY

1. Conditions

The final user has the right of withdrawal from the contract concluded with Au Depart Limited, a private company limited by shares registered in England and Wales (company number 10588034, VAT number: GB405-2996-89 ) whose registered office is located at 5, New Street Square, London, United Kingdom EC4A 3TW (hereinafter, the “Seller”), without penalty and without having to give a reason, within fourteen (14) business days of receipt of the products purchased on the Site (hereinafter the ”Product(s)”) eligible to return within 30 days of receiving the products.

However, we only allow exchanges on the same Product (same price) in a different style/colour.

Products must be returned in their original, unmodified, unused and undamaged condition in their original packaging, if any, and with original tags and labels attached together with all accessories, documents (e.g. instructions booklet, Product certificates) and protective covers included.

2. Process

 

To withdraw from the contract, the final user must inform the Seller of his/her intention to return or exchange a product either by:

• providing the Seller with the online return form (hereinafter, the “Form”) that conforms to the template which must be duly completed and directly communicated to us online through the Site, or
• drafting and send to the Seller another explicit statement of his/her decision to withdraw from the contract.

If the final user chooses to use the Form, he/she will receive an e-mail from the Seller confirming the exchange/return request. However, if the final user chooses to send another withdrawal statement, the final user will have the burden of proving that he/she properly and timely executed the right of withdrawal.

After withdrawing from the contract, the final user must follow the instructions described below to return the Product(s) to the Seller.

If the final user returns the Products to a store, the Products must be delivered to the store’s sales assistant within fourteen (14) business days after the receipt of the Products.

The return of the Products is free of charge; therefore, the final user will not pay the costs to return the Products purchased. From the time the Products purchased are redelivered to the shipper indicated by the Seller in the Form, the Seller shall be exonerated from all liability in the event of loss or damage to the Products during shipment.

The right of withdrawal, assuming compliance with the terms and methods described above, shall be deemed to have been exercised properly if the following terms and conditions have been fully satisfied:

1. The Form directly transmitted online through the Site or other explicit statement of your decision to withdraw from the contract must be properly completed and transmitted to the Seller within fourteen (14) business days of receipt of the Products;
2. the Products must not have been used, worn, or washed;
3. the identification tag, which constitutes an integral part of the article, must be delivered along with the Products;
4. the Products must be wrapped safely to avoid any damage, placed in their original packaging, including identification label and attached together with all accessories, documents (e.g. instructions booklet, Product certificates) and protective covers included (g., dust bag) and inside the shipping box in which they were originally sent by the Seller,
5. the return prepaid shipping label included in the shipping box must be attached to the outside of the box and seal the box securely, in case you have lost the label, please contact the Seller for assistance,
6. Products being returned must be delivered to the shipper indicated by the Seller in the Form within fourteen (14) business  days after the Seller was informed of the final user’s decision to withdraw from the contract, and
7. the products must not be damaged.

 

3. Refunds – Exchanges

Upon receipt of the returned Products, the Seller will inspect the Products to ensure that the right of withdrawal has been exercised according to the return/exchange conditions indicated above. Subject to the respect by the user of all the right to withdraw conditions, the Seller will refund any amounts previously received for the purchase of the Products in the stated manner and timing.

The amounts will be refund as soon as possible and, in any case, no later than fourteen (14) business days from the date the Seller received back from the users the Products. The Seller reserves the right to withhold the refund until it has received and checked the Products or the final user demonstrates that he/she reshipped the Products correctly and in an intact condition, whichever is the earliest.

The refund above will be made by crediting the amount paid by the final user in the same manner as the payment was made for the purchase, unless the final user expressly agreed on another method, and provided that the final user will incur no cost as a result of the refund. In any event, the Seller shall not be liable for the timing required for the refund to be credited back to the final user, as these are beyond the Seller’s control and depend on the banking deadlines and payment methods used by the user.

If the methods and deadlines for exercising the right of withdrawal provided for in subparagraphs a), f) or g) are not complied with the final user will be not be entitled to the refund of the sums previously paid to the Seller. Within fourteen (14) business days of the sending of the e-mail informing the final user that the return has not been accepted, he/she may choose to recover, at his/her own expense, the Products in the condition in which they were returned to the Seller, by informing the Seller using the method that will be communicated by the Seller to the final user. Otherwise, the Seller may keep the Products, as well as the amounts previously paid for their purchase.

In the event of non-compliance with the conditions referred to in subparagraphs b), c), d) or e), the final user will not be entitled to a full refund of the sums previously paid to the Seller. The final user will be responsible for the loss of value of the returned Products resulting from use other than that authorised by the Seller, in order to enable the Seller to ascertain the nature, characteristics and functioning of the Products. In this case, 10 to 90 % of the amounts paid to the Seller to purchase the Products returned will be deducted from the reimbursement on the basis of a specific communication that the Seller will send by e-mail to the final user. Within fourteen (14) business days of the sending of the e-mail stating the amount deducted from the refund, the final user may choose to recover, at his/her own expense, the Products in the condition they were returned to the Seller, by informing the Seller using the method that will be communicated by the Seller to the final user. Otherwise, the Seller may keep the Products, along with the amount corresponding to the percentage deducted from the reimbursement.

Timing and methods of reimbursement

Regardless of the method of payment used, the Seller shall make the full or partial refund as soon as possible and, in any event, no later than fourteen (14) business days from the date on which the Seller has been informed of the exercise by the final user of its right of withdrawal, and has been able to determine whether that right has been correctly exercised and has checked the returned Products.

The Seller shall refund the final user in the original method of payment, unless the final user has expressly agreed with the Seller on the use of a different method of payment, and provided that the final user will not incur any additional cost as a result of the refund. If the recipient of the Product indicated in the Form is different from the person who paid the amounts due for the purchase, in case of exercise of the right of withdrawal is exercised, the Seller shall refund the person who made the original payment.

The Seller designates UPS (www.ups.com) | DHL (www.dhl.com) as the shipper to return Products. The Products can be returned to the Seller free of charge through UPS/DHL, using the pre-printed adhesive label that accompanies the package containing the Products. That method allows the package to be tracked at all times, thus relieving the final user from any liability if the Products are lost or damaged during shipment.

Dernière mise à jour : 27 septembre 2024

La présente Politique de confidentialité décrit comment Au Départ Paris (le « Site », « nous », « notre » ou « nos ») collecte, utilise et divulgue vos informations personnelles lorsque vous visitez, utilisez nos services ou effectuez un achat sur uk.audepart.com (le « Site » ) ou communiquez autrement avec nous au sujet du Site (collectivement, les « Services »). Aux fins de la présente Politique de confidentialité, « vous », « votre » et « vos » vous désignent en tant qu'utilisateur des Services, que vous soyez un client, un visiteur du site web ou une autre personne dont nous avons collecté les informations conformément à la présente Politique de confidentialité.

Veuillez lire attentivement la présente Politique de confidentialité.

Modifications de la présente Politique de confidentialité

Nous pouvons mettre à jour la présente Politique de confidentialité de temps à autre, notamment pour refléter les changements apportés à nos pratiques ou pour d'autres raisons opérationnelles, juridiques ou réglementaires. Nous publierons la Politique de confidentialité révisée sur le Site, actualiserons la date de « Dernière mise à jour » et prendrons toute autre mesure requise par la législation en vigueur.

Comment nous collectons et utilisons vos informations personnelles

Pour fournir les Services, nous collectons et avons collecté au cours des 12 derniers mois des informations personnelles vous concernant issues de diverses sources, comme indiqué ci-dessous. Les informations que nous collectons et utilisons varient en fonction de la manière dont vous interagissez avec nous.

En plus des utilisations spécifiques exposées ci-dessous, nous pouvons utiliser les informations que nous collectons à votre sujet pour communiquer avec vous, fournir ou améliorer les Services, nous conformer à toute obligation légale applicable, faire respecter les conditions de service applicables et protéger ou défendre les Services, nos droits et les droits de nos utilisateurs ou autres.

Informations personnelles que nous collectons

Les types d'informations personnelles que nous obtenons à votre sujet dépendent de la manière dont vous interagissez avec notre Site et utilisez nos Services. Lorsque nous utilisons le terme « informations personnelles », nous faisons référence aux informations qui vous identifient, vous concernent, vous décrivent ou peuvent être associées à vous. Les sections suivantes décrivent les catégories et les types spécifiques d'informations personnelles que nous collectons.

Informations que nous collectons directement auprès de vous

Les informations que vous nous soumettez directement via nos Services peuvent inclure :

• Coordonnées y compris votre nom, votre adresse, votre numéro de téléphone et votre adresse e-mail.
• Informations sur les commandes y compris votre nom, votre adresse de facturation, votre adresse d’expédition, votre confirmation de paiement, votre adresse e-mail et votre numéro de téléphone.
• Informations sur le compte y compris votre nom d'utilisateur, votre mot de passe, vos questions de sécurité et d'autres informations utilisées afin de garantir la sécurité du compte.
• Informations d’achat y compris les articles que vous consultez, mettez dans votre panier, enregistrés dans votre compte comme les points de fidélité, les avis, les parrainages ou cartes-cadeaux, ou les achats.
  • Points de fidélité/avis sur les produits/parrainages/cartes-cadeaux enregistrés
• Informations sur le service à la clientèle y compris les informations que vous choisissez d'inclure dans les communications échangées avec nous, par exemple, lors de l'envoi d'un message par le biais des Services.

Certaines fonctionnalités des Services peuvent vous imposer de nous fournir directement certaines informations vous concernant. Le fait ne pas fournir ces informations pourrait vous empêcher d'utiliser ou d'accéder à ces fonctionnalités.

Quelles informations collectons-nous sur votre utilisation ?

Nous pouvons également collecter automatiquement certaines informations sur votre interaction avec les Services (« Données d'utilisation »). Pour ce faire, nous pouvons utiliser des cookies, des pixels et des technologies similaires (« Cookies »). Les Données d'utilisation peuvent inclure des informations sur la façon dont vous accédez à notre Site et à votre compte et les utilisez, y compris des informations sur l'appareil, des informations sur le navigateur, des informations sur votre connexion réseau, votre adresse IP et d'autres informations relatives à votre interaction avec les Services.

Informations que nous obtenons de la part de tiers

Enfin, nous pouvons obtenir des informations vous concernant auprès de tiers, notamment auprès de fournisseurs et de prestataires de services qui sont susceptibles de collecter des informations en notre nom, tels que :

• Des entreprises qui prennent en charge notre Site et nos Services, comme Shopify.
• Nos organismes de traitement des paiements, qui collectent des informations de paiement (par exemple, des informations sur le compte bancaire, la carte de crédit ou de débit, l'adresse de facturation) pour traiter votre paiement afin d'exécuter vos commandes et de vous fournir les produits ou services que vous avez demandés, en vue d'exécuter le contrat que nous avons conclu avec vous.
• Lorsque vous visitez notre Site, ouvrez ou cliquez sur les e-mails que nous vous envoyons, ou interagissez avec nos Services ou nos publicités, nous, ou des tiers avec lesquels nous travaillons, pouvons collecter automatiquement certaines informations à l'aide de technologies de suivi en ligne telles que les pixels, les balises Web, les kits de développeurs de logiciels, les bibliothèques tierces et les cookies.

Toute information que nous obtenons de la part de tiers sera traitée conformément à la présente Politique de confidentialité. Voir également la section ci-dessous, Sites web et Liens tiers.

Comment nous utilisons vos informations personnelles

• Fourniture des Produits et des Services. Nous utilisons vos informations personnelles pour vous fournir les Services afin d'exécuter le contrat que nous avons conclu avec vous, notamment pour traiter vos paiements, exécuter vos commandes, vous envoyer des notifications relatives à votre compte, vos achats, retours, échanges ou à d’autres transactions, pour créer, tenir et gérer votre compte, organiser l'expédition, faciliter les éventuels retours et échanges ainsi que d'autres caractéristiques et fonctionnalités liées à votre compte. Nous pouvons également améliorer votre expérience d'achat en permettant à Shopify de faire correspondre votre compte avec d'autres services Shopify que vous pouvez choisir d'utiliser. Dans ce cas, Shopify traitera vos informations comme indiqué dans sa Politique de confidentialité et sa Politique de confidentialité relative aux consommateurs.
• Marketing et publicité. Nous pouvons utiliser vos informations personnelles à des fins de marketing et de promotion, par exemple pour envoyer des communications marketing, publicitaires et promotionnelles par e-mail, SMS ou courrier postal, et pour vous montrer des publicités pour des produits ou des services. Cela peut inclure l'utilisation de vos informations personnelles pour mieux adapter les Services et la publicité sur notre Site et d'autres sites web. Si vous résidez dans l'EEE, le fondement juridique de ces activités de traitement de données réside dans notre intérêt légitime à vendre nos produits, conformément à l'art. 6 (1) (f) du RGPD.
• Sécurité et prévention de la fraude. Nous utilisons vos informations personnelles pour détecter, enquêter ou prendre des mesures concernant d'éventuelles activités frauduleuses, illégales ou malveillantes. Si vous choisissez d'utiliser les Services et de créer un compte, vous êtes responsable de veiller à la sécurité des informations d'identification de votre compte. Nous vous recommandons fortement de ne pas partager votre nom d'utilisateur, votre mot de passe ou d'autres informations d'accès. Si vous pensez que votre compte a été compromis, veuillez nous contacter immédiatement. Si vous résidez dans l'EEE, le fondement juridique de ces activités de traitement de données réside dans notre intérêt légitime à assurer la sécurité de notre site web pour vous et les autres clients, conformément à l'art. 6 (1) (f) du RGPD.
• Communiquer avec vous et améliorer les Services. Nous utilisons vos informations personnelles pour vous fournir le service à la clientèle et améliorer nos Services. Ceci est dans notre intérêt légitime afin d’assurer notre réactivité, de vous fournir des services efficaces et de maintenir notre relation commerciale avec vous. selon l'art. 6 (1) (f) du RGPD.

Cookies

Comme de nombreux sites web, nous utilisons des Cookies sur notre Site. Pour obtenir des informations spécifiques sur les Cookies que nous utilisons pour faire fonctionner notre boutique avec Shopify, rendez-vous sur https://www.shopify.com/legal/cookies. Nous utilisons des Cookies pour faire fonctionner et améliorer notre Site et nos Services (y compris pour mémoriser vos actions et préférences), pour réaliser des analyses et mieux comprendre l'interaction des utilisateurs avec les Services (dans notre intérêt légitime d'administrer, d'améliorer et d'optimiser les Services). Nous pouvons également autoriser des tiers et des prestataires de services à utiliser des Cookies sur notre Site afin de mieux adapter les services, produits et publicités sur notre Site et d'autres sites web.

La plupart des navigateurs acceptent automatiquement les Cookies par défaut, mais vous pouvez choisir de configurer votre navigateur pour qu'il supprime ou rejette les Cookies grâce à des contrôles de votre navigateur. Veuillez garder à l’esprit que la suppression ou le blocage des Cookies peut nuire à votre expérience utilisateur et entraîner un dysfonctionnement de certains Services, y compris certaines fonctionnalités et fonctionnalités générales, ou leur indisponibilité. De plus, le blocage des Cookies peut ne pas empêcher complètement la manière dont nous partageons des informations avec des tiers tels que nos partenaires publicitaires.

Veuillez noter que, si votre navigateur peut vous permettre de transmettre un tel signal, comme de nombreux sites web, notre Site n’est pas conçu pour y répondre. Pour en savoir plus sur les signaux « Do Not Track », vous pouvez consulter http://www.allaboutdnt.com/.

Comment nous divulguons les informations personnelles

Dans certaines circonstances, nous pouvons divulguer vos informations personnelles à des tiers à des fins d'exécution de contrat, à des fins légitimes et pour d'autres raisons soumises à la présente Politique de confidentialité. Il peut s’agir notamment :

• De fournisseurs ou d'autres tiers qui accomplissent des services en notre nom (par exemple, gestion informatique, traitement des paiements, analyse de données, service à la clientèle, stockage sur le cloud, traitement des commandes et expédition).
• Avec des partenaires commerciaux et marketing pour vous fournir des services et vous adresser de la publicité. Nos partenaires commerciaux et marketing utiliseront vos informations conformément à leurs propres avis de confidentialité.
• Lorsque vous nous demandez de divulguer ou consentez de toute autre manière à ce que nous divulguions certaines informations à des tiers, par exemple pour vous expédier des produits ou via votre utilisation de widgets de médias sociaux ou d'intégrations d’identifiants, avec votre consentement.
• Avec nos affiliés ou au sein de notre groupe d'entreprises, dans notre intérêt légitime de gérer une entreprise prospère.
• Dans le cadre d'une transaction commerciale comme une fusion ou une faillite, pour se conformer aux obligations légales applicables (y compris pour répondre aux assignations à comparaître, aux mandats de perquisition et aux demandes similaires), pour faire respecter les conditions de service applicables et pour protéger ou défendre les Services, nos droits et les droits de nos utilisateurs ou de tiers.

Au cours des 12 derniers mois, nous avons divulgué les catégories suivantes d’informations à caractère personnel et sensibles concernant les utilisateurs aux fins décrites ci-dessus dans les sections « Comment nous collectons et utilisons vos informations personnelles » et « Comment nous divulguons les informations personnelles » :

Catégorie

Catégories de destinataires

Identifiants tels que les coordonnées de base et certaines informations sur les commandes et le compte Catégories d'informations personnelles citées dans la loi californienne sur les registres de clients, telles que les coordonnées de base et certaines informations sur les commandes et le compte Informations commerciales telles que les informations sur les commandes, les informations d'achat et les informations du service à la clientèle Internet ou toute autre activité de réseau similaire, telle que les données d'utilisation Données de géolocalisation telles que des emplacements déterminés par une adresse IP ou d'autres mesures techniques

Fournisseurs et tiers qui fournissent des services en notre nom (tels que les fournisseurs d’accès Internet, les organismes de traitement des paiements, les partenaires de traitement des commandes, les partenaires du service à la clientèle et les fournisseurs d'analyse de données) Partenaires commerciaux et marketing Affiliés

Nous n'utilisons et ne divulguons pas d'informations personnelles sensibles sans votre consentement ou dans le but de déduire des caractéristiques vous concernant.

Avec votre consentement, nous partageons des informations personnelles dans le but d’accomplir des activités de publicité et de marketing, comme suit.

Sites web et Liens tiers

Notre Site peut fournir des liens vers des sites web ou d'autres plateformes en ligne exploitées par des tiers. Si vous suivez des liens vers des sites non affiliés ou que nous ne contrôlons pas, vous devez consulter leurs politiques de confidentialité et de sécurité ainsi que leurs autres conditions générales d'utilisation. Nous ne garantissons pas et ne sommes pas responsables de la confidentialité ou de la sécurité de ces sites, y compris de l'exactitude, de l'exhaustivité ou de la fiabilité des informations trouvées sur ces sites. Les informations que vous fournissez sur des zones publiques ou semi-publiques, y compris les informations que vous partagez sur des plateformes de réseaux sociaux tierces, peuvent également être visibles par d'autres utilisateurs des Services et/ou par les utilisateurs desdites plateformes tierces, sans que l’utilisation que nous en faisons ou qu’en fait un tiers ne soit limitée. Le fait que nous incluons ce type de liens n'implique pas, en soi, une approbation du contenu desdites plateformes ou de leurs propriétaires ou opérateurs, sauf dans les situations énoncées dans les Services.

Données sur les enfants

Les Services ne sont pas destinés à être utilisés par des enfants, et nous ne collectons sciemment aucune information personnelle sur des enfants. Si vous êtes le parent ou le tuteur d'un enfant qui nous a fourni ses informations personnelles, vous pouvez nous contacter en utilisant les coordonnées indiquées ci-dessous pour demander leur suppression.

À la date d’effet de la présente Politique de confidentialité, nous ne savons pas réellement que nous « partageons » ou « vendons » (selon la définition attribuée à ces termes dans la législation en vigueur) les informations personnelles de personnes de moins de 16 ans.

Sécurité et conservation de vos informations

Sachez qu’aucune mesure de sécurité n’est parfaite ou inviolable et que nous ne pouvons pas garantir une « sécurité absolue ». De plus, toutes les informations que vous nous envoyez sont susceptibles de ne pas être sécurisées pendant leur transit. Nous vous recommandons de ne pas utiliser de canaux non sécurisés pour nous communiquer des informations sensibles ou confidentielles.

La durée de conservation de vos informations personnelles dépend de différents facteurs, par exemple si nous avons besoin ou pas de ces informations pour tenir votre compte, fournir les Services, respecter les obligations légales, résoudre des litiges ou faire appliquer d'autres contrats et politiques en vigueur.

Vos droits

Selon votre lieu de résidence, vous pouvez bénéficier de la totalité ou d’une partie des droits énumérés ci-dessous en lien avec vos informations personnelles. Toutefois, ces droits ne sont pas absolus et ne peuvent s'appliquer que dans certaines circonstances, et nous pouvons dans certains cas refuser votre demande comme le permet la loi.

• Droit d'accès / de savoir : Vous pouvez avoir le droit de demander l'accès aux informations personnelles que nous détenons à votre sujet, y compris les détails relatifs à la manière dont nous utilisons et partageons vos informations.
• Droit de suppression : Vous pouvez avoir le droit de demander que nous supprimions les informations personnelles que nous conservons à votre sujet.
• Droit de correction : Vous pouvez avoir le droit de demander que nous corrigions les informations personnelles que nous conservons à votre sujet.
• Droit de portabilité : Vous pouvez avoir le droit de recevoir une copie des informations personnelles que nous détenons à votre sujet et de demander que nous les transférions à un tiers, dans certaines circonstances et avec certaines exceptions.
• Droit de refus de vente, de partage ou de publicité ciblée : Vous pouvez avoir le droit de nous demander de ne pas « vendre » ou « partager » vos informations personnelles ou de refuser le traitement de vos informations personnelles à des fins considérées comme de la « publicité ciblée », tel que défini dans les lois relatives à la confidentialité. Veuillez noter que, si vous visitez notre Site alors que le signal de préférence de désinscription du Global Privacy Control est activé, en fonction de l'endroit où vous vous trouvez, nous traiterons automatiquement cela comme une demande de désinscription de la « vente » ou du « partage » d'informations pour l'appareil et le navigateur que vous utilisez pour visiter le Site.
• Restriction du traitement : Vous pouvez avoir le droit de nous demander d’arrêter ou de restreindre notre traitement des informations personnelles.
• Retrait du consentement : Lorsque nous nous fondons sur votre consentement pour traiter vos informations personnelles, vous pouvez avoir le droit de retirer ledit consentement.
• Appel : Vous pouvez avoir le droit de faire appel de notre décision si nous refusons de traiter votre demande. Vous pouvez le faire en répondant directement à notre refus.
• Gestion des préférences de communication : Nous pouvons vous envoyer des e-mails promotionnels que vous pouvez refuser de recevoir à tout moment en utilisant l'option de désabonnement affichée dans nos e-mails. Si vous vous désabonnez, nous pouvons continuer de vous envoyer des e-mails non promotionnels, comme ceux qui concernent votre compte ou les commandes que vous avez passées.

Vous pouvez exercer n'importe lequel de ces droits lorsque cela est indiqué sur notre Site ou en nous contactant à l’aide des coordonnées indiquées ci-dessous.

Nous ne commettrons aucune discrimination à votre égard si vous exercez l’un desdits droits. Nous pouvons avoir besoin de collecter des informations auprès de vous pour vérifier votre identité, telles que votre adresse e-mail ou les informations sur votre compte, avant de donner une réponse substantielle à la demande. Conformément aux lois applicables, vous pouvez désigner un mandataire autorisé pour faire des demandes en votre nom afin d'exercer vos droits. Avant d'accepter une telle demande d'un mandataire, nous exigerons que celui-ci fournisse la preuve que vous l'avez autorisé à agir en votre nom, et nous pourrons avoir besoin que vous vérifiiez votre identité directement auprès de nous. Nous répondrons à votre demande dans les meilleurs délais, comme l'exige la législation en vigueur.

Réclamations

Si vous avez des réclamations à émettre concernant la façon dont nous traitons vos informations personnelles, veuillez nous contacter à l’aide des coordonnées fournies ci-dessous. Si notre réponse à votre réclamation ne vous satisfait pas, en fonction de votre lieu de résidence, vous pouvez avoir le droit de faire appel de notre décision en nous contactant à l’aide des coordonnées indiquées ci-dessous, ou de déposer votre réclamation auprès de votre autorité locale en matière de protection des données. Pour l’EEE, vous trouverez ici une liste des autorités de contrôle responsables de la protection des données.

Utilisateurs internationaux

Veuillez noter que nous pouvons transférer, stocker et traiter vos informations personnelles en dehors du pays dans lequel vous vivez. Vos informations personnelles sont également traitées par les employés et par des prestataires de services et partenaires tiers dans ces pays.

Si nous transférons vos informations personnelles hors d'Europe, nous aurons recours à des mécanismes de transfert reconnus comme les clauses contractuelles types de la Commission européenne ou tout contrat équivalent émis par l'autorité compétente du Royaume-Uni, selon le cas, sauf si le transfert de données s'effectue vers un pays réputé fournir un niveau de protection adéquat.

Contact

Si vous avez des questions sur nos pratiques en matière de confidentialité ou sur la présente Politique de confidentialité, ou si vous souhaitez exercer l'un des droits dont vous disposez, veuillez nous appeler ou nous envoyer un e-mail à contact@audepart.com ou nous contacter au 5 New Street Square, Greater London, London, ENG, EC4A 3TW, GB.

Aux fins des lois applicables sur la protection des données et sauf indication contraire explicite, nous sommes le responsable du traitement de vos informations personnelles.

Pour les clients en France, veuillez vous référer aux Conditions générales d'utilisation et de vente ici.

Please note the terms below specifically apply to users/customers outside of France.

GENERAL TERMS and conditions

Welcome to our website “audepart.com" (hereinafter, the “Site”).

This page provides information on the terms and conditions on which users of the Site can (i) access to and use the Site and (ii) order products ( hereinafter the “Products”) through the Site (hereinafter, the “General Terms and Conditions”).

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE SITE AND PLACING ANY ORDER THROUGH THE SITE.

By using the Site and/or placing an order for Products through the Site, you are deemed to have 18 years or older and to have fully read, fully understood and agreed to be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, you must not use this Site.

These Terms and Conditions refer to the following additional terms, which also apply to your use of the Site:

• the Privacy Policy which sets out the rules on which the Manager process any personal data provided by the users of the Site or collected from them by the Manager. By using the Site, final users consent to such processing and warrant that all data provided by them is accurate,
• the Cookie Policy, which sets out information about the cookies on the Site,
• the Right of Withdrawal / Return Policy which sets out the conditions of the right of withdrawal from the contract of the final users.

 

ABOUT US

This Site is managed and maintained by Au Depart Limited, a private company limited by shares registered in England and Wales (company number 10588034, VAT number: GB405-2996-89 ) whose registered office is located at 5, New Street Square, London, United Kingdom EC4A 3TW (hereinafter, the "Manager").

For any customer services queries, please either write to the Manager at 5, New Street Square, London, United Kingdom EC4A 3TW or contact the Manager by e-mail at this address: contact@audepart.com. For any other information about the right to withdraw and the privacy disclosure, please see the “Right of Withdrawal” and “Privacy” sections.

The Manager reserves the right to modify or update these General Terms and Conditions in whole or in part at any time without prior notice. Users will be notified of such changes and/or updates on the home page of the Site as soon as they are effective. Hence, we strongly advise our users to review the Terms and Conditions whenever they use the Site as they will be deemed to have accepted any change and/or update if they continue to use the Site after such changes/updates have been published on the Site. The version of the Terms and Conditions that will apply to an order will be the last version published on the Site at the time the user places said order.

Access to and use of the Site, including browsing webpages, communicating with the Manager, the ability to download information about Products and purchasing them through the Site, the content of the Site, and the Site as a whole, is intended solely for the personal and non-commercial business or professional use of our users.

Users may use, download, print, store selected portions of the content of the Site, provided they (i) only use these materials for their own personal, non-commercial use, (ii) do not copy or post the content on any network computer or broadcast the content in any media and (iii) do not modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title, or interest in or to any content or material is granted to the users of the Site as a result of such activities. The Manager reserves complete title and full intellectual property rights in any content users may download, reproduce, print, redistribute or store from the Site.

In any case, the Manager cannot be held liable for any use of the Site by the users which is not in compliance with current law of the Site or its content by users, unless the Manager has committed intentional misconduct or gross negligence.

Lastly, any Site’s content downloaded or otherwise obtained by the users will be at the user’s election and risk.

Neither the Manager nor its parents, affiliates, partners or licensors will not be responsible (whether in contract, tort (including negligence) pre-contract or otherwise) for any (i) interruption of business ; (ii) access delays or access interruptions to the program; (iii) data non-delivery, loss, theft, failed delivery, corruption, destruction or other modification (iv) loss or damages of any sort incurred as a result of dealings with or the presence of third party Links on the Site or use of any reward or benefit of the program; (v) computer viruses, system failures or malfunctions which may occur in connection with the use of the Site by the users, including during hyperlink to or from third parties’ websites; (vi) any inaccuracies or omissions in program content; or (vii) events beyond the Manager’s reasonable control and shall be borne by the user only. The Manager makes no representations, warranties or conditions that defects or errors will be corrected. Nothing in this provision shall exclude or limit the Manager’s liability for death or personal injury resulting from its negligence or that of its servants, agents, or employees.

PRIVACY AND DATA PROTECTION

The personal information collected from the users of the Site including but not limited to information regarding purchases made by users through the Site will be used and disclosed in accordance with our Privacy Policy.

Any user of the Site is responsible for the protection and appropriate use of his/her personal information, including the identifiers allowing access to reserved services, and for any damage or prejudice that the Manager or third parties may suffer as the result of the inappropriate use, loss or theft of this information.

INTELLECTUAL PROPERTY RIGHTS

All of the content users may see and hear on the Site, including, but not limited to, the layout, artworks, images, photographs, illustrations, graphic, dialogue, music, sounds and video/audio clips, documents, designs, figures, logos, text and any other material, in any format, published on the Site, including menus, web pages, graphics, colours, drawings, instruments, fonts and the design of the Site, diagrams, layouts, methods, processes, functions and software that comprise the Site, are subject to trademark, service mark, trade dress, copyright and/or all other intellectual property rights or licenses held by the Manager, any of its affiliates companies.

The total or partial reproduction in any form whatsoever of the content on the Site without the express written consent of the Manager is prohibited. The Manager alone is entitled to authorise or prohibit the direct or indirect and temporary or permanent reproduction, in any manner or form whatsoever, in whole or in part, of the contents of the Site.

With regard to use of the Site, the user is only authorised to browse the Site and its content. The user is also authorised to perform all temporary acts of reproduction of a non-economic nature considered to be transitory or accessory, which are an integral and essential part of browsing the Site and its content as well as any other browsing on the Site carried out solely for legitimate use of the Site and its content. However, no reproduction, in whole or in part, of the Site or its content onto any medium is authorised. Any act of reproduction must be authorised by the Manager on a case-by-case basis or, where applicable, by the creators of the individual works contained on the Site. This reproduction must nonetheless be for lawful purposes and respect the copyright and other intellectual property rights of the Manager and of the creators of the individual works contained on the Site. The creators of the individual works published on the Site have, at all times, the right to claim ownership of their works and to object to any distortion of or other alteration of the works, including any action that undermines the works, integrity or reputation of the creators.

The user undertakes to comply with the copyright of the artists who have chosen to publish their works on the Site and have collaborated with the Site to create new expressive and artistic forms for publication, even if not exclusively on the Site, or as  an integral part thereof. Moreover, the user is in no event allowed to use, in any way and in any form, the content of the Site or any individual work protected by copyright or by any other intellectual property right. For example, it is prohibited to alter or modify in any way whatsoever the content and the protected works without the prior written consent of the Manager and, where necessary, of the individual creators of the works published on the Site.

TRADEMARKS AND DOMAIN NAMES

All other distinctive signs distinguishing the Products sold on the Site and present on the Site are trademarks of their respective owners and are used solely to distinguish, describe, and advertise the Products for sale on the Site. The Manager and all other owners of registered trademarks have the right to use exclusively the trademarks they own. Any use of those trademarks in violation of law because such use is unauthorised, is prohibited and will result serious legal consequences. It is forbidden to use these trademarks and any other distinctive signs present on the Site to take undue advantage from the distinctive character or renown of their trademarks, or in such a way as to harm them or their owners.

LINKS TO THIRD PARTIES’ WEBSITES

The Site may include hypertext connections (hereinafter, "Links") to third parties’ websites(“Linked Sites”). The Manager has no control and do not monitor such Linked Sites and their content which have separate privacy and data collection practices, independent of the Manager. The Manager has no responsibility or liability for the content on those Linked Sites or the rules , including the independent policies or actions of said third party sites and the privacy practices of such sites.

These Links are provided solely for the users’ convenience notably to provide them further information Therefore, users access to said Linked Sites at their own risks. Activating the Links does not constitute any recommendation or instruction on the Manager’s part to access or navigate those Linked Sites nor any guarantee as to their content or services or goods provided by them and sold to users. Hence users are advised to pay attention when they connect to such Linked Sites via the Links on the Site and to carefully read their terms of use and privacy regulations. As a reminder, these General Terms and Conditions and the Manager’s privacy disclosure do not apply to websites managed by third parties..

LINKS TO THE SITE

Anyone wishing to establish links to the Site shall to contact the Manager at the following e-mail address: contact@audepart.com in order to request the prior written consent of the Manager.

In any case, the establishment of a Link to the Site must be made in a way that is fair and legal and does not damage the Manager reputation or take advantage of it. The establishment of a link to the Site in such a way as to suggest any form of association with the Manager is forbidden.

The Manager reserves the right to refuse the activation of Links to the Site if the requesting party seeking to activate such link has engaged, in the past, in unfair commercial practices, practices not in accordance with the customs of commerce or actions of unfair competition with regard to the Manager. If the Manager is concerned that such actions may be undertaken in the future, or where the requestor has in the past taken or could undertake in the future take actions discrediting the Manager, its Site or its services.

The Manager reserves the right to withdraw linking permission without prior notice.

COOKIES

Cookies will be used on the Site to protect the operation of the Site and to improve the service offered, including the sending of advertising messages that reflect the final user’s preferences. Cookies are small text files that sites visited by the user send to his/her computer (normally the browser), where they are stored and then retransmitted to those sites upon the user’s next visit. Most browsers are initially set to accept cookies. The user may disable the operation of cookies at any time by resetting his/her browser to reject all cookies or to be notified when a cookie is sent. However, rejecting cookies may prevent the use of some functions on the Site.

Please refer to our cookie policy for more information.

WARNING ABOUT CONTENT

The Manager has taken all precautions to prevent publication on the Site of contents that describe or represent scenes or situations of physical or psychological violence or that, depending on sensitivities of the users, may be considered offensive to personal beliefs, human rights, and personal dignity in all their forms and expressions. In any event, the Manager does not guarantee that the content of the Site is appropriate or lawful in countries other than England and Wales. However, if such content is considered illicit or illegal in any of such countries, the user must avoid accessing the Site and, if the user still chooses to access the Site, the use he/she decides to make of the services provided shall be his/her sole and personal responsibility.

The Manager has also taken every care to ensure to users that the content made available through the Site is accurate and up to date as of the date of its publication on the Site and, to the extent possible, also thereafter. However, the Manager disclaims any liability to users regarding the accuracy and completeness of the content published on the Site and cannot guarantee that information available on the Site is free from errors or omissions except for liability for wilful misconduct or gross negligence and as otherwise provided by law. The Manager reserves the right to update and/or correct the content available on the Website at any time without prior notice and without any liability.

Moreover, the Manager do not guarantee to users that the Site will always be available, without interruptions or errors in functioning or that it will be safe from malicious programs (such as viruses, bugs, malware or similar) or that is suitable for any particular purposes and expressly declines any such warranties..

The Manager is at users’ disposal at the following e-mail address: contact@audepart.com for any problem arising in the context of the use of the Site. Likewise, the user is advised to contact his/her Internet services provider or to check that all devices for connecting to the Internet and accessing web content are activated correctly, including the Internet browser. Although the Manager will do its best to ensure continuous access to its Site, the dynamic nature of the Internet and its content may not allow the Manager to operate without suspensions, interruptions, or discontinuities due to the need to make updates to the Site. The Manager has taken the appropriate technical and organisational measures to preserve the security of its services, the integrity of traffic data and electronic communications against prohibited forms of use or access and to avoid risks of disclosure, destruction and loss of confidential and non-confidential data and information relating to its users present on the Site, or unauthorised or illegal access to such data and information.

TERMS OF SALE

Our business policy

The Manager has adopted a business policy: its mission is to sell Products through its services and its Site solely to the “final consumer”, by this term meaning a natural person who acts on the Site for purposes unrelated to any commercial, business of professional activities engaged in by that person. If the final user is not a consumer, he/she must not use our services to buy Products on the Site. Otherwise, the Manager may reject purchase orders coming from parties that are not final consumers and any purchase orders that do not conform to these General Terms and Conditions.

Formation of a contract with the Manager – Placing an order

To place an order on the Site and enter into a with the Manager, the final user shall follow the following steps:

1. select the Products he/she intends to order in order to include them in a specific section (the “Cart”), it being specified that the final user may review/amend his/her order at any time before confirming the placing of the order by clicking on the “Purchase button”;
2. fill the order form located in the “Cart” section in electronic format, where the shipping address and payment method must be entered.
3. select the payment method.
4. confirm the data set forth in the order form and then send it to the Manager.

Before proceeding with the purchase of the Product by transmitting the order form to the Manager, the final user will be asked to carefully read these General Terms and Conditions and the disclosure about the right of withdrawal, to print a copy of them using the print command and to save or reproduce a copy thereof for his/her personal use.

Before submitting an order, users will also be provided with (i) a summary of the commercial and contractual terms and conditions governing the purchase of the Products, which contains a reference to the General Terms and Conditions and (ii) a summary of the information about the essential features of each Product contains in the order and its price (including all applicable taxes or duties) (iii) payment methods that can be used to purchase each Product, (iv) delivery methods for the Products purchased, (v) methods of handling claims, (vi) shipping and delivery costs (including any additional costs incurred because a type of shipping and delivery that differs from and/or is faster than the standard was chosen), and (vii) the Manager’s details and mailing and e-mail addresses and (viii) the date by which the Manager undertakes to deliver the Products.

The Manager will also provide a summary of the terms, conditions and method of exercising the right of withdrawal and the manner and timing for returning purchased Products (using the “return form”).

A list of the situations in which the right of withdrawal from the contract cannot be exercised will also be provided. If applicable to the purchase, the final user will be informed that if he/she withdraws, he/she must pay the cost to return the Products. In any event, the user will be reminded of the legal warranty of product conformity and will be given the information to contact our post-sale assistance service.

The order form will be stored in our database for the period of time needed to fill orders and for the period required by law.

By transmitting the order form, users will be notified that such transmission implies an obligation to pay the price of the ordered Products. Before sending the order form, users will be asked to identify and correct any data entry errors.

Once a final user has confirm his/her order by clicking on the “Purchase Button”, the Manager will send an order acknowledgment email to the final user detailing the Products ordered. Please note that this order acknowledgment email does not constitute an order confirmation or an acceptance of the order by the Manager. The final user’s order is an offer to purchase Product(s) from the Manager and the offer shall not be deemed to have been accepted by the Manager until the Manager has sent to the final user a shipment confirmation email as described below.

Once the Product(s) is/are shipped from the Manager’s warehouse, the Manager will send a shipment confirmation email to the final user confirming that the Manager has accepted his/her order and containing the following information (i) details of the order, (ii) expected delivery date for the order (iii) information regarding the final user’s right to cancel the contract formed with the Manager. A final user will be informed in case the Manager does not or cannot accept his/her order. Please note that the contract between a final user and the Manager in relation to the Product’s set out in the shipment confirmation email will only be formed once the final user has received the aforementioned shipment confirmation email. No Product(s) will be shipped until the relevant payment has been made in full.

Note – final users are strongly advised to carefully check the details of the order acknowledgment email and the shipment confirmation email. It is the responsibility of the final users to notify the manager of any error or inconsistencies by contacting the Manager at the following address: contact@audepart.com.

The contract between the Manager and the final user for products sold via the Site will be concluded in English.

Once the contract has been concluded, the Manager will accept the purchase order. The Manager may reject purchase orders that are incomplete or inaccurate or if the Products are unavailable. In such cases, we notify the final user by e-mail that the contract has not been concluded and that the Manager rejected the purchase order, specifying the reasons.

Product availability description

The Manager tries to be as specific as possible on the Site about Product and Product availability. Each Product offered for sale on the Site may be viewed by means of the Product data sheet, through which photographic images of the Product, price per unit and colours may be seen. However, it is possible that the Site may contain typographical errors or inaccuracies. The Manager therefore reserves the right to correct any errors inaccuracies or omissions and to change and update information at any time without prior notice (including after a final user has submitted an order).

In case of unavailability of one or more Products , the Manager will notify the final user as soon as possible by e-mail and in any event, within thirty (30) days after the day following the date the order was confirmed by the final user to the Manager.

If the order form has already been sent and the corresponding price paid, the Manager will reimburse the amount paid without undue delay and the contract between the Manager and the final user will be considered terminated.

By sending the order form electronically, the final user unconditionally accepts and agrees to adhere to these General Terms and Conditions in his/her relations with the Manager. If the final user does not agree with any of the terms set forth in the General Terms and Conditions, we request that the final user not transmit the order form to purchase Products on the Site.

By transmitting the order form, the final user confirms that he/she understands and accepts the General Terms and Conditions and the additional information contained on the Site, as well as information referenced by links, including the disclosure regarding privacy and the right to withdraw.

Please note that final users must be 18 years or older to purchase Products from the Site. As mentioned above, by placing an order for Products on the Site, the concerned final user confirms and warrants that he/she is aged 18 years or older.

WARRANTIES

Only products bearing the trademark Au Départ that have been purchased by the Manager directly from authorised producers are offered for sale on the Site.

The Manager does not sell used, irregular Products or Products whose quality is inferior to corresponding standards offered on the market.

The essential features of the Products are presented on the Site in each Product data sheet. Even if the Manager has made its best efforts to display the Products on the Site accurately, the pictures of the Products on the Site may not exactly reflect the true images, colours, fabric, grain, shade, textures of the Product due to the Internet browsers or monitors/screens used by final users. Therefore, users shall rely exclusively on the description of the Products as mentioned on the Site.

PRICING AND PAYMENT

Pricing

The prices of Products are indicated on the Site in GBP (£) and EUR (€)and are inclusive or not of all applicable taxes and charges depending on the users’ delivery country. Prices indicated on the Site exclude delivery charges which shall be added to the price of the Products and will be communicated to the user during the order process and before the confirmation of the order by clicking on the “Purchase button”.

For delivery of Products to customer located in EU countries, VAT will be charged as per applicable law at the time of the sale. For delivery of Products to customer located outside of the EU, the shipment of Products may be subject to taxes, brokerage fees, customs duties and import fees levied by the destination country.

The Manager reserves the right to review and change Products prices on the Site at any time without prior notice and the Manager. Thus, the user must ascertain the final sale price before transmitting the order form.

Each Products has an identification label, which the final user must not remove. If the final user exercises the right of withdrawal, the Manager has the right not to accept the return or not refund in full amounts paid for the purchase for Products without the label, Products whose essential qualitative characteristics have been altered or damaged Products, as set forth in more detail in the “Right of Withdrawal” section as well as in our Right to Withdrawal – Return Policy.

Defect – Lack of Conformity

According to Consumer Right 2015,  the Manager is under a legal obligation to supply Products that are in conformity with the contract entered into with the final user and in particular as described on the Site, suitable for purpose and of satisfactory quality. If the final user finds that a Product sold by the Manager has defects, does not conform to the description (subject to the provisions provided for herein) or is incomplete, he/she must inform the Manager as soon as possible . at the following e-mail address contact@audepart.com.

According to the applicable law, in case of lack of conformity of a Product sold by the Manager, the final user is entitled to the following:

• up to thirty (30) days after the delivery of the Products: the final user may obtain an immediate refund of the purchase price of the Products,
• up to six (6) months following the delivery of the Products: if the Product cannot be repaired or replaced, the final user is entitled to obtain a full refund in most cases,
• up to six (6) years following the delivery of the Product: if the Products do not last a reasonable length of time the final user is entitled to obtain a partial refund.

Note: alteration, change or damage to the Products caused by the final user is not considered a defect or a lack conformity of the Products. In addition, variations in the texture, natural markings, or irregularities of nature of the Products are inherent to the Products and are not considered as defect.

Payment

The final user will be able to select one of the methods indicated in the order form to pay the price for the ordered Products (including VAT, sales taxes, or other taxes), and the associated shipping and delivery charges. In no event will costs exceeding those the Manager actually incurs (based on the payment method chosen) be charged.

If payment is made by  credit card, the financial information (e.g., credit/debit card number and expiry date) will never be used by the Manager except to complete the purchase procedures, provide a refund if Products are returned following exercise of the right of withdrawal, or if it becomes necessary to prevent or inform law enforcement of the commission of fraud on the Site. The purchase price  of the Products and shipping costs, as indicated on the order form, will be charged to the bank account indicated by the final user at the time of shipment of the Products purchased.

If a payment cannot be processed for any reason, the Manager will cancel the order, notify the user and the contract between the user and the Manager will be deemed to be terminated.

SHIPPING TIMES
	UK	EU	USA and Canada	Rest of World
Standard	3-5 Business day	3-5 Business Days	5-7 Business Days	7-10 Business Days
Express	1-2 days	1-2 Business Days	2-3 Business Days	3-5 Business Days

 

PRODUCT SHIPMENT AND DELIVERY

Purchased products shall be delivered by a courier service selected by the Manager within the timeframes indicated above. Products shall be delivered to the address indicated by the final user on the order form. Deliveries will not be made to post office boxes..

Manager is not responsible for any delivery problems arising from incomplete or incorrect address details supplied by the final user.

The purchased Products will be shipped out only after the Manager receives the corresponding payment in full. In case the payment in full is not received by the Manager, whatever the reason, the Manager may delay or refuse dispatching the Products without liability to the final users.

The Manager will take all reasonable efforts to deliver the purchased Products within 30 (thirty) days of the date indicated in the order confirmation except if a force majeure event or an event beyond the Manager reasonable control occurs. If delivery has not occurred within that deadline, the final user will be entitled to cancel the contract and the Manager shall reimburse all expenses incurred by the final user under the contract without undue delay.

Upon delivery, the final user (or his/her delegate) must: (i) ensure that the number of packages delivered corresponds to that indicated on the delivery note; (ii) ensure that the packaging and seals are intact, undamaged, not wet and have not been altered in any manner; (iii) sign the delivery note; and (iv) if requested by the courier, present an identity document.

Any damages to the packaging and/or the Products or any discrepancy in the number of packages or indications, or any lack of conformity or apparent defects of the Products must be reported immediately in writing on the courier’s delivery note. To the extent permitted under applicable laws, once the courier’s delivery note has been signed by the final user without her/him noting any objections, the final user may no longer make a claim regarding the external characteristics of the package(s) delivered (including any discrepancies in the number of packages). However, the final user may make a claim later by contacting the Manager at this e-mail address: contact@audepart.com.

The Manager will send an e-mail confirming shipment to the final user once the Products have been shipped.

 

GOVERNING LAW AND DISPUTE RESOLUTION

Unless the laws of final users’ jurisdiction require that those laws apply, these General Terms and Conditions shall be governed and construed under the substantive laws of England and the courts of England  shall have exclusive jurisdiction over any actions arising out of or relating to the General Terms and Conditions.

 

PLEASE READ THIS COOKIE POLICY CAREFFULY. IT CONTAINS INFORMATION REGARDING THE USE OF COOKIES ON OUR WEBSITE.

Data controller

Our website “audepart.com" (hereinafter, the “Site”) is managed and maintained by Au Depart Limited, a private company limited by shares registered in England and Wales (company number 10588034, VAT number GB405-2996-89) whose registered office is located at 5, New Street Square, London, United Kingdom EC4A 3TW (hereinafter, the “Manager”). The use of cookies and similar technologies (for convenience all technologies are hereinafter referred to as “cookies”) on the Site is covered by the Manager’s privacy policy. The Manager, as the data controller, operates in accordance with the provisions of applicable laws.

What is a cookie?

A cookie is a small data file containing small amounts of information that can be sent to the browser used and is stored on the user’s device when visiting certain websites such as “audepart.com”. Cookies are used to allow the site to work properly and improve its performance by making estimates on statistical data and patterns of uses (for example by recording number of visits, most visited sections etc.). Cookies also provide information to the site owner for statistical or advertising purposes, mainly to personalise the browsing experience based on the final user’s preferences (e.g. remembering the language and currency that have been set, recognising the user on future visits, etc.). Our Site uses various types of cookies, based on their characteristics and functions, and they can stay on the user’s device for different periods of time. “Session cookies”, are temporary cookie files which are automatically erased when the browser is closed, while “persistent cookies”, are permanently placed on the user’s device memory.

Method of acceptance

In most cases, cookies cannot be deployed without prior consent of the user. When visiting our Site for the first time, a pop up cookie banner containing an explanation about cookies will appear on your screen. By clicking on the “OK” button, “close” on the banner with the “X” button, browsing the page or clicking anywhere in the internal content of the site’s pages, the Manager deem you to have consented to non-essential cookies unless you have disabled them using your browser setting.

Consent for use of cookies

According to applicable law, we can store cookies on your device without your express consent if they are strictly essential for the functioning of our Site and in order to provide our services to users. For all other types of cookies, the user’s prior consent to collect cookie is legally required.

Which cookies are used and for what purposes?

The site uses different kinds of first-party cookies (cookies created and managed by the Manager) and the third-parties’ cookies (cookies created and managed by third parties based on their own privacy policies and which are not under the Manager’s control) listed below.

• Cookiebot

Each type of cookies used on our Site has its own function as summarized in the table below:

TYPE OF COOKIE	FUNCTION
Navigation Cookies	Starting with the first access, these cookies allow the site to work properly and make it possible for the user to view content on his/her device by recognising the language and market of the country from which the user is connected. They also make it possible to recognise registered users and allow them to access services in dedicated areas. Navigation cookies are technical cookies and are necessary for the site to function.
Functional Cookies	Based on the user’s express request, these cookies make it possible to recognise the user on subsequent visits, so that he/she does not have to re-enter his/her data on each visit (e.g.: “Remember me next time”). If the final user places articles in his/her cart and ends the session without completing the purchase and without removing them, these cookies make it possible to continue shopping the next time the user accesses the site (within a limited period of time), by keeping track of the cart. Functional cookies are not essential for the site to work, but improve navigation quality and the navigation experience.
Analytical Cookies	First-party cookies of this type are owned by the Manager and are used to collect anonymous, aggregated data. These cookies are used to produce statistical analyses of how users navigate the site. The Manager uses the results of these analyses anonymously and solely for statistical purposes.
First- and Third-party Marketing and Profiling Cookies	These cookies are intended to create profiles about the user to send commercial messages that match preferences expressed during the visit or to improve the navigation experience. While the final user navigates the site, these cookies are useful for showing him/her products of interest or that are similar to those the user viewed. Third-party cookies are cookies sent by third-party companies. These cookies make it possible to offer a business proposal on other affiliated websites (retargeting). The Manager has no control over the information provided by third-party cookies and has no access to that data. This information is controlled in its entirety by the third-party companies, as described in their respective policies.
Social Network Cookies	These cookies are necessary to allow the final user’s social media account to interact with the site. For example, they are necessary to express “likes” and share them on social media. Social network cookies are not necessary for navigation. For additional information about social networks’ cookie use policies, their respective privacy and cookie policies can be consulted as indicated below: Facebook: https://it-it.facebook.com/about/privacy/Google: http://www.google.com/intl/it/policies/privacy/Instagram: https://help.instagram.com/1896641480634370?ref=ig YouTube: https://support.google.com/youtube/answer/7671399?p=privacy_guidelines&hl=it

How to disable cookies via your browsers and manage preference?

Browser

Most browsers are configured to accept, control or potentially disable cookies through their settings. Depending on which cookies you disable, the Site may not operate properly and you may not be able to take full advantage of all our Site features. If you disable third parties’ cookies, you will not be prevented from making purchases on our sites. If you disable all cookies, you will be unable to complete a purchase on our Site. If you have already accepted cookies on our Site, you can update your preferences by clearing cookies from your browser and logging back into our Site. This will clause the pop-up cookie banner to re-display and entitle you to choose to use our Site without consenting to cookies. Please note that preferences regarding cookies will be reset if the user uses different devices or browsers to access the site. The following external links describe how to manage cookies on the following browsers: Internet Explorer: https://support.microsoft.com/en-gb/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac Chrome: https://support.google.com/accounts/answer/61416?hl=en Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectlocale=en-US&redirectslug=enable-and-disable-cookies-website-preferences Third parties The site http://youronlinechoices.com/ explains how to disable third-party cookies and promotional and targeting cookies on your own computer. Please note that cookies settings and preferences are specific to each browser you are using and that you will need to configure cookies on each device you use.

Access to data and contacts

You can review the privacy disclosure for more complete information about how your personal data is processed. For additional information about cookies, questions or suggestions, to obtain assistance and explanations as to how to provide consent or selectively deny consent, and how to delete cookies and similar technologies from your browser, the Manager can be contacted at this e-mail address: contact@audepart.com.

Trade name: Au Depart Limited

 

Registered address: 5 New Street Square, London, EC4A 3TW, United Kingdom

Company registration number: 10588034

Email: contact@audepart.com

VAT number: GB405299689